When will my order be shipped out?

We usually ship all orders within 1-2 business day of confirmed payment.

How do I cancel my order?

Please send the cancel request to [email protected] on the same day that the order was placed. Our team will cancel the order for you freely. If the order has already been shipped out, we would request you to return the item. You have to pay the shipping cost for return.

What if I don’t receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package.   

What is the warranty on my purchases?
All purchases may be returned for solid reason within 07 days of date of purchase

How do I contact Etechcrunch regarding my order?
Whatever happens to your order, you can contact us via [email protected]. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

After my order ships, how long until it arrives?
Our average ETA is currently 3-7 business days

Can you deliver my order to PO Box?
We do not deliver to PO Boxes. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.